Answers to the questions everyone asks.
Pricing, timelines, ownership, support, training delivery and startup engagements — 20 questions we get asked constantly, answered in full rather than in brochure language.
Delivery & support · 4
Weekly demos of working software, a shared project board you can see at any time, and a single named point of contact. If something is slipping you hear it from us first, with the recovery plan attached.
Delivery & supportA defined support period is included in every build, then you can move to a managed support SLA with agreed response times, monitoring, patching and backups — or hand everything to your internal team with our documentation.
Delivery & supportFrequently. We start with a technical audit to establish what is actually there, what is safe to keep and what needs rebuilding. You get a written assessment before we quote for any remediation work.
Delivery & supportAccess is role-based and logged, data is encrypted in transit and at rest, and we work to recognised security practice. We can sign an NDA before discovery and support your own compliance obligations where they apply.
Delivery & supportNo question matches that
We answer what we get asked. If it is not here, ask us directly and we will add it.
Your question is probably not here.
Every organisation’s situation is slightly different. Ask the specific thing you are unsure about and you will get a straight written answer — including “you do not need us for this”.