Skip to main content

Ikenegbu Extension, Owerri, Imo State, Nigeria

+234 905 403 1378 [email protected] Mon – Fri · 8:30am – 5:30pm (WAT)
FAQ

Answers to the questions everyone asks.

Pricing, timelines, ownership, support, training delivery and startup engagements — 20 questions we get asked constantly, answered in full rather than in brochure language.

20Questions
5Topics
UpdatedSeptember 2026
  • All 20
  • Working with us 4
  • Pricing & contracts 4
  • Delivery & support 4
  • Training (Vida Academy) 4
  • Startups (Innovation Hub) 4
  • Delivery & support · 4

    Weekly demos of working software, a shared project board you can see at any time, and a single named point of contact. If something is slipping you hear it from us first, with the recovery plan attached.

    Delivery & support

    A defined support period is included in every build, then you can move to a managed support SLA with agreed response times, monitoring, patching and backups — or hand everything to your internal team with our documentation.

    Delivery & support

    Frequently. We start with a technical audit to establish what is actually there, what is safe to keep and what needs rebuilding. You get a written assessment before we quote for any remediation work.

    Delivery & support

    Access is role-based and logged, data is encrypted in transit and at rest, and we work to recognised security practice. We can sign an NDA before discovery and support your own compliance obligations where they apply.

    Delivery & support

    Your question is probably not here.

    Every organisation’s situation is slightly different. Ask the specific thing you are unsure about and you will get a straight written answer — including “you do not need us for this”.